Dear RON client,

  • Every product that you buy from RON, it is guaranteed for (2) two years from the date of acquisition.
  • Please  take a statement down with cargo personnel and do not accept the product, if you received your order/ orders , broken or any kind of defect.
  • If you want to return your product , please return it with the box you received, the product unharmed and your invoice receipt included. No returns are accepted without invoice/receipt box or product damaged.
  • If the purchased products comply with the conditions of return , It can be returned within seven ( 7 ) days from delivery date.
  • For return product bill, return receipt , accessories and spare parts must be fully and completely with product. Product should be sent with original box or packing, must be sent without any harm to the product or packing.
  • Original box and packing are broken, lost the resell property ,It does not accept the return of products which are unable to be purchased by another customer.
  • As the quality of products can not be returned, (except in cases of defective products out or defective, products which are dangerous to health after opening , for instance, such as products requiring contact with the skin during use ) disposable products, fast deteriorating or expiration date of the product return is not possible.
  • The payment of refunds, it is putting into operation after the elegibility check to reach out the product for return ( see refunds ).
  • Please kindly, use the “Return form “ for the product or products that you want to return.


  • Refund of shopping which made via  EFT or transfer, the day that passes the account processed payment equal to the first business day following.
  • Refund of purchases made with a credit card, should be paid to the credit card that made of purchasing.
  • Refunds which made to the credit cards,pass your credit card account since RON’S instructions.
  • Since notification that refund is occurred by RON,  It is responsibility of the bank about the possible delays that may be occur.