ORDER, DELIVERY AND PAYMENT
- RON client, every day of the week and time can be ordered at RON.
- RON client can use the quick contact form for orders that you want to cancel. For cancellation, please kindly indicate your order number in the “Subject” line of the quick contact form. Orders which are given to the cargo, can not be cancelled and refund procedures are applied regarding with these orders.
- If the product or products that you ordered are not available in suppliers stock, RON customer service will contact the cilent regarding the delay and inform about the issue.
- RON product prices and information, and to make changes without notice in the campaign / finishing reserves the right.
- RON, informs you order every stage via “ My orders” on display and e- mail. Order status and description are below,
- Waiting- RON got your order and payment is expected.
- Payment received- Payment is received and after the following business day, your order will begin preparation.
- Preparing your order-the products in your order are supplied.
- Order was given to the cargo-Your order has been delivered to the cargo.
- Completed- Your order has been completed.
- Cancelled- Your order is cancelled due to upon your request or payment is not received.
- In order to the seamless delivery , please check your adress and telephone number informations which are created during the registiration.
- Your order are shipped within four (4) business days after payment confirmation.
- Products are not given to the cargo on weekends and public holidays but the delivery of the product is given to cargo weekdays that can be done these days by cargo company.
- In cases where your order is not arrived, you can inform about your order status by means of filling out the quick contact form or by calling the customer relationship of RON.
- Information which is related order stage, announced to the RON customers by e- mail.
- The amount of cargo is added to your shoppingtotal order amount.
- There is no delivery KKTC and abroad.